Cora Support

Customer Success is our top priority at Cora Systems. Learn more about our offering below

Customer Portal

Browse our knowledge base, watch tutorial videos and more

Selecting the right plan

Success Packs

We offer three levels of customer success packs to ensure that every customer has the coverage they need when they need it the most.

Review Service

Our product specialists will analyse and set of recommendations

Customer Success is our top priority at Cora Systems. That’s why we have a Customer Success Team in place who are dedicated to helping our clients achieve best-practice portfolio and project management and to ensure they are achieving a return on their investment in implementing Cora. 

That’s why every customer gets a support plan that fits their needs including online guidance, support, training and other technology offerings.

Success Packs

Cora offer three levels of customer success packs to ensure that every customer has the coverage they need, when they need it the most.
Support Plans Compared

*Full details of the Private Cloud Hosting specifications and use cases are available on request

Why upgrade your success plan?

  • Drive user adoption
  • Achieve Best-Practice
  • Maximize ROI from your implementation of Cora PPM
  • Access to the Cora SME Masterclass Workshops
  • Influence the Cora Roadmap via our Innovation Workshops

Need a Custom Plan?

If specific elements of success packs interest you, tailored custom packs can
be created to suit your needs. Please contact your Account Manager or the Customer Success Team for more information.

Solution Review Service

Cora’s Customer Success Team offer a recommended additional support offering, our Solution Review Service. This new offering involves a review of your existing implementation by our Cora PPM product specialists and provides an analysis and set of recommendations around enhancing the user experience and maximize your investment in Cora PPM by ensuring your organization is utilizing the full functionality set available to them to achieve best-practice PPM.

Our Solution Review Service includes:

  • Analysis of current Cora PPM configuration
  • Functionality review of current vs. supported version
  • Usage Audit
  • Online User Survey
  • Stakeholder and Key User Interviews
  • Product Roadmap Review
  • Customized Report and Set of Recommendations

Find Out More

Enter your contact information below and the Customer Success Team will respond to your query as soon as possible.

Please note: General support queries should be logged via the Customer Portal