Privacy Policy

Cora Systems Limited (Cora) is a technology company that develops software and provides related services. We are committed to protecting the privacy of people who use our software and services, subscribers to online services, job applicants, suppliers, business partners and visitors to Cora Systems’ website and offices. This privacy statement details how we collect, use, disclose, transfer, store and process personal information. Please note that the word “Website” refers to any web page hosted under the domain. If you do not agree with this privacy policy, you should not use our website.

Contact: If you have any questions about this policy, please contact our helpdesk at

  1. How and when do we collect data?: When you interact with Cora, we may be collecting personal information. You may provide us with personal information or it may be collected automatically.
When you visit our website When you visit our website the server will record your IP address together with the date, time and duration of your visit. In addition to your IP address the following technical information will also be collected: your login information, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, information about your visit including, the full Uniform Resource Locators (URL), clickstream to, through and from the website (including date and time), pages viewed, download errors, page interaction information (such as scrolling clicks), methods used to browse away from the website.
When you register for an event or webinar We may ask you to provide, or you may choose to provide information when you register for our events, webinars, conferences, and seminars, or subscribe to our newsletter, access our on-demand webinars, guidebooks, and other resources hosted on our website. In these instances we may collect your name, email address, professional information (e.g. company, and job title) and geographic region. You may also choose to apply for a job with us and provide us information about your career and personal history.
When you visit our office We have security cameras in place in all our offices and these automatically collect personal data through the recording of photographic images with dates and times for security and office monitoring purposes. We issue visitors to our offices with access cards and these track your access times to the office which we may keep for our records and business use. We do not record telephone conversations that we have with our clients and members of the public and in the event that we wanted to record a conversation with you for training purposes we would let you know of this and get your agreement to it in advance of the telephone conversation taking place.
  1. Data we don’t collect: Cora’s website does not collect any sensitive or special category personal data about race, ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, biometric data, genetic data, health data, sexuality or sexual orientation data, or criminal history. Cora does not knowingly collect information about persons under 16 years of age.
  2. How and why do we use your data?
To improve our  website and services We use information to compile research and analytics on the use of our website and to track how users navigate through our website in order to enable us to evaluate and improve it. We have a legitimate interest in developing and improving our services to benefit those who use them.
Marketing purposes We use your information to respond to your communications or enquiries, to provide information or publications you request, and to register you for Cora Systems’ events. We may also use information to market our products and services to you.

We shall only send such marketing communications to you to the extent that doing so is in the legitimate business interests of Cora Systems or where you have consented to us doing so. Cora has a legitimate interest is in developing and improving our services and letting you know about new products and features.

You are entitled to opt out of this communication at any time by simply emailing This will allow you to stop receiving similar communications in the future.

Security and compliance We may process personal information to ensure compliance with regulatory requirements and applicable law, to prevent fraud, and to undertake systems testing, maintenance and development and in order to ensure network and information security. We may process personal information to protect the rights, safety, property, or operations of Cora Systems, you, or others; and comply with applicable law and respond to requests and communications from law enforcement authorities or other government officials. It is in our legitimate interest to keep our website and systems compliant and secure.
To consider you for the job If you choose to apply for a job with us, we will use your information to consider you for the role and to contact you about the position.
  1. Things we don’t do: Cora does not sell personal information we collect or use it to advertise, promote, or market third-party goods or services to you. Please note that we will never seek your bank account details or credit card details from you as this is not part of our business operating procedures.
  2. Legal Basis for Processing Personal Data: If you are an individual in Europe or the United Kingdom Cora will have a legal basis for collecting and processing your Personal Data. This legal basis depends on the type of data and the specific context in which we collect it. In general, we collect data where you provide consent, where we need the Personal Data to enter into or perform a contract with you, or where the processing is in our legitimate interest so long as that legitimate interest is not overridden by your rights.
  3. Opt out: You may opt out of marketing communications or withdraw any prior consent at any time by simply emailing, which will allow you to stop receiving similar communications in the future.
  4. Transfer of information between Cora Systems offices and to third party companies: Please note that when necessary we share data between our offices globally for the purposes outlined in this privacy statement. Like most technology companies, we may use third parties to assist with maintaining security and improving our website and services. When it is necessary to share personal information with these service providers to allow them to perform these services, we put an appropriate data transfer mechanism in place which may take the form of a data processing contract, or standard contractual clauses (as applicable). We ensure that any cross border transfers comply with all relevant laws and regulations and in addition we apply the necessary privacy and data management standards across all our offices and ensure compliance with this. Should you wish to have more details of these please contact our customer helpdesk at
  5. Retention of Data: We retain your personal information for so long as there is an ongoing legitimate business need to retain the information for the purposes set out in the Privacy Statement. When we have no ongoing legitimate business need to process personal information, we securely delete the information.
  6. Human Error: If you choose to opt out of Cora Systems’ use of your data we will make every effort to cease using this data however please note that human error may occur in keeping your details on a mailing list. We ask you to assist us in immediately notifying us if such a human error were to occur.
  7. Security: Cora Systems is committed to protecting the security of your personal information. We use a variety of security technologies and procedures to help protect your personal information from unauthorised access, use, or disclosure. All information that we collect is contained behind secured networks and is only accessible by those with the security access level clearance within our company. Where a password has been provided to you by us it is your responsibility to protect the confidentiality of that password and not disclose that password to anyone else. If your password has been or you suspect may have been compromised then you are asked to contact us immediately at support@corasystemsltd.freshservice.comor by telephoning our offices and speaking to a member of our security team. Please also note that you provide personal data at your own risk and no data transmission is guaranteed to be 100% secure.
  8. Change of ownership: In the event of a re-organisation, change in ownership, or transfer of all or part of our business, we reserve the right to transfer all of Cora Systems’ data, including personal information, to a new entity or to third parties through which the business of Cora Systems will be carried out. We will use all reasonable efforts to notify you of such change by posting on or via an email sent to the email address you provide.
  9. Disclaimer: Cora Systems’ website or marketing email messages may include links to other websites which are not within our control. Once you have left our website or marketing email message, we cannot be held responsible for the content of other websites or the protection and privacy of any information which you provide to those websites. You should always exercise caution and look at the Privacy Statement and Cookie Policy applicable to the website in question. Also if you use any products or service in connection with ours or our website then we are not responsible for the safety or performance of these items.
  10. Your privacy rights and choices rights

Where Cora collects your personal data you have the following rights which you can exercise by sending us an email at

Access You have the right to know what personal information we hold about you.
Rectification You have the right to have us correct inaccurate information about you.
Erasure You have the right to have us erase any personal data we hold about you if it is no longer necessary for us to keep this data for legitimate or statutory purposes.
Legitimate interest You have the right to know why we believe we have a legitimate interest in processing your personal information and you may object to this and restrict us from processing your data further by unsubscribing or opting out.
Objection You may object to processing of your personal data by emailing
Withdraw consent Where Cora processes your personal data because you have given us consent to do so, you may withdraw your consent at any time by emailing
Lodge a complaint If you are ever dissatisfied with our processing of your personal information, please let us know at so we can address your concerns.

If we are unable to address your concerns, you can address complaints to the Irish Data Protection Office as instructed on their website.

Cookie Policy

At Cora Systems, we seek to provide the best possible experience for you, the customer, in every aspect of our business. This includes the way our website operates. In order to provide you with the best experience on our website we use cookies. Cookies or similar analysis technology allow us to maintain preferences that are unique to you and compile aggregate data about our site which we may analyse. This means that when you return to the site after a short period of time, any selections you have made will be remembered so you do not have to go through the hassle of re-entering information. Another reason that allowing cookies will help you is that we will be able to see how you are using the website, and with that information, we can fix any issues with the website that you might have run into. Without cookies, these issues could easily go unnoticed, and the issue would remain. Most internet browsers will allow you to turn off cookies and doing this is likely to have a negative impact on user experience.

In the tables below, you can see the type of cookies we are using, what they are used for, and who is providing them. We have also listed the plugins that we are using to help keep generate and keep track of the cookies we are using. This cookie policy may be updated from time to time so we suggest that you check this periodically.

If you have any questions in relation to it please contact a member of our security team at

Plugins in use:

  • Jetpack
  • Lead Forensics
  • Google Analytics
  • Vimeo Video Player

Classification: Necessary

HOST PROVIDER NAME (OF COOKIE) DESCRIPTION RETENTION PERIOD _cfduic Used by the content network, Cloudflare, to identify trusted web traffic 1 Year PHPSESSIS Preserves user session state across page requests Session

Classification: Statistical

HOST PROVIDER NAME (OF COOKIE) DESCRIPTION RETENTION PERIOD @@History/@@scroll|# Unclassified Session _ga Registers a unique ID that is used to generate statistical data on how the visitor uses the website 2 Years _gat Used by Google Analytics to throttle request rate Session _gid Registers a unique ID that is used to generate statistical data on how the visitor uses the website Session exp_last_activity Contains information on what date the user last visited the website. Used to generate statistical data 1 Year exp_last_visit Contains information on what date the user last visited the website. Used to generate statistical data 1 Year exp_tracker Contains information on what date the user last visited the website. Used to generate statistical data Session p.gif Unclassified Session

Classification: Marketing

HOST PROVIDER NAME (OF COOKIE) DESCRIPTION RETENTION PERIOD ads/ga-audiences Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor ‘s online behaviour across websites Session

Classification: Unclassified

HOST PROVIDER NAME (OF COOKIE) DESCRIPTION RETENTION PERIOD exp_csrf_token Unclassified Session is_unique Unclassified 5 Years sc_is_visitor_unique Unclassified 2 Years