Client Story: Tennant

Enhancing Governance and Transparency

[00:00:09 – 00:00:23]
When I think about governance, what’s most important is having visibility into what’s coming next — both in the short and long term.

Using Cora, we can clearly see what phases are approaching next month, in the following quarter, and beyond. This allows the organization to look ahead, anticipate upcoming milestones, and prepare more effectively. Transparency enables better planning and alignment across multiple programs.

Integrating Strategy and Execution Across Programs

[00:00:24 – 00:00:55]
Every program goes through a series of essential phases — from initiation to launch — and each requires specific strategic activities.

By integrating all our programs into Cora, we’re able to create a shared, transparent environment for program managers. They can view progress across different programs, learn from one another’s successes, and identify areas for improvement.

This cross-program visibility strengthens governance and ensures that critical information is always readily available to everyone in the organization.

Standardization Through Templates and Continuous Improvement

[00:01:05 – 00:01:47]
A key part of improving governance is introducing standard templates for program management.

By using a common set of templates, we can maintain consistency across all programs — whether they’re small projects worth thousands of dollars or large-scale initiatives worth millions. These templates act as living documents, continually refined with the latest insights and lessons learned.

Over time, this approach creates a cycle of continuous improvement, where each new program benefits from the collective experience of previous ones. As the templates evolve, they form a stronger foundation for future projects, improving efficiency and quality from the start.