"Complexity in Change Management"

A Guide to Navigating Change by Stephen Carver

Preview

As we continue to respond to the challenges of a changed and changing world, a word that keeps on being quoted is complexity. Politicians tell us that their solutions are complex, experts tell us their models are complex and as project professionals trying to manage all this change, it sometimes seems as if we are moving beyond complexity towards pure chaos.

In fact, most people using the word “complex” do not understand the difference between complex and complicated – and even if they do, they fail to understand the three vital dimensions of complexity.

Research on real projects at Cranfield University has not only identified frameworks for understanding these three dimensions but has also produced tools and techniques for managing them on complex projects and programs.
To help explain the research, we use the analogy of flying and show how organizations can get their change projects off the ground and then land them safely at their destinations.

In this guide, entitled “Complexity in Change Management” Stephen Carver helps readers to understand projects through the three “lenses” of complexity. This will not only provide a competitive edge, but also perhaps help project managers “fly high” in managing their complex projects in this complex world.

About the Author

Stephen Carver is rated as one of the top lecturers at one of Europe’s leading MBA business schools, Cranfield University’s School of Management in the UK.

He has a reputation of taking complex management concepts such as projects, influencing change and crisis management and being able to distil them down into highly informative and fast moving lectures – often using “storytelling” techniques. His attitude is: “If you haven’t done it – you shouldn’t be teaching it!”

Unusually, for an academic, he has actually spent most of his working life in real business and still runs his own, highly successful, project management company. Stephen is a rare blend of academic, businessman and teller of tales. He has taught across the world and has appeared on national radio and TV.