Account Manager

Are you an experienced Account Manager capable of building and sustaining relationships with key clients?

Do you have the skills and experience to foster and grow key accounts? Do you find fulfilment in challenging roles that call upon your ingenuity and creativity working in a dynamic, fast-paced work environment? Then our position as an Account Manager with Cora Systems, could be for you!

We are a market leader in the provision of enterprise portfolio, programme and project management solutions and professional services to public and private organisations. As an Account Manager, your mission will be to manage key client relationships. The Account Manager plays a crucial role in helping customers drive value through their usage of our core Cora PPM platform.

Job Type: Full-time, Permanent Contract
Location: Cora Systems UK, Bedford

Note: A certain amount of travel will be required for this role.

Required Education: Bachelor’s Degree
Required experience: Management; 5 years

Responsibilities

  • Be the primary point of contact and build long-term relationships with customers
  • Develop a trusted advisor relationship with key accounts, customer stakeholders and executive sponsors
  • Ensure the timely and successful delivery of our solutions according to customer needs and objectives
  • Communicate clearly the progress of monthly/quarterly initiatives to internal and external stakeholders
  • Forecast and track key account metrics
  • Enhance Cora’s reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments
  • Responsible for keeping current clients satisfied and delivering exceptional client service on a day-to-day basis
  • Monitor and analyse customer’s usage of our product
  • Liaise between the customer and internal teams

Requirements

  • Proven account management or other relevant experience
  • Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
  • Experience in delivering client-focused solutions based on customer needs
  • Proven ability to manage multiple projects at a time while paying strict attention to detail
  • Excellent listening, negotiation and presentation skills
  • Excellent verbal and written communications skills
  • Bachelor’s Degree in appropriate field of study or equivalent work experience
  • 5+ years of experience in account management or other sales related roles
  • Deep digital understanding
  • Self-motivated and able to thrive in a results-driven environment
  • Natural relationship builder with integrity, reliability and maturity
  • Ability to prioritize among competing tasks
  • Critical thinking and problem-solving skills
Cora Systems offer a competitive package and commission scheme for this position.

About Cora Systems

Established in 1999, Cora Systems is a software company that specialises in web based solutions and consultancy services around portfolio, programme and project management. We transform our customer’s business by giving them greater control, insight and governance in relation to their business operations through the use of technology and expert consultancy. Our customers range from government agencies to large-scale global organizations, in life sciences, healthcare, technology, engineering & construction sectors. We operate in over 70 countries across the globe with thousands of users relying on our systems daily. We have offices in Virginia (US) and London (UK) and are headquartered in Carrick on Shannon, Ireland.

To see what life at Cora is like check visit corasystems.com/careers , which includes links to “Day in the Life” Videos and Blogs.

If you require further information or if you would like to be considered for the position please email careers@corasystems.com.

Note: Cora Systems do not require the assistance of third party recruitment agencies at this time.

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