PMO Maturity

How mature is your PMO? This guide and PMO Maturity Assessment tool will help give you a understanding of the effectiveness of your PMO

Table of Contents

What is PMO Maturity?

Traditionally a Project Management Office (PMO) was a management structure and knowledge repository used to address a specific issue, such as the application of a standardized project governance processes across all projects in a department or organization.  Once the mission of the PMO has been established it is recommended that it should be assessed annually. If significant organizational changes take place, e.g. if a company grows rapidly, the mission should be revisited more regularly. A commitment to improving these templates and processes results in a PMO evolving, maturing and becoming a driver of strategic business alignment.

There are many benefits of having mature PMO processes in place. According to PMI’s 2017 Pulse of the Profession, organizations that align their enterprise-wide PMO to strategy had 38% more projects meet original goals and business intent compared to those who did not. They also had 33% fewer projects deemed failures.

Levels of PMO Maturity

The Project Management Institute states that there are five levels of PMO maturity:

  1. Initial – The processes have just been defined, budgets are estimated, no formal management tools are used and there is minimal integration with the rest of the organization.
  2. Developing – Project processes are standardized, a PMO is established but Project Management is still an emerging discipline. Reporting is basic and high-level
  3. Defined – Standardized, repeatable processes are in place across the organization. Cross-functional groups and collaboration is the norm. Reporting is much more detailed.
  4. Managed – PMO processes are integrated with organizational processes.  Risk Benefits Realization is tracked. The portfolio of projects is modelled and optimized
  5. Optimizing – The PMO is driving the teams that support it; measuring project progress and efficiency. Change Management and communications are core capabilities. Rapid strategy execution is the focus of enterprise programs

Although the labels or titles of the stages may vary the principles are the same.

How to Assess PMO Maturity

This simple questionnaire will help our consultants determine gaps in your practices and your organization’s current PMO maturity level. The maturity assessment calculator covers five categories:
  1. Accuracy and Timeliness of Information
  2. Tracking and Management of Benefits
  3. Resource Management
  4. Management and Delivery Consistency
  5. Unplanned Costs and Issues
There are three statements in the dropdown under each category. Please read them carefully and select the one which best describes the situation in your organization. A PMO maturity score will be generated, based on your selections. The answers will also be used by us to gain an understanding of gaps in your current practices. We can then advise you on steps to improve your processes and add more value to your organization.

PMO Maturity Assessment Tool

Next Steps

Our team of consultants will identify gaps in your current practices and outline the benefits of improving and optimizing your processes.

In the meantime, if you’re considering digitizing your PMO this post “5 Steps to Building an Effective Digital PMO” outlines how you can make your digital PMO a success.