Customer success is our top priority at Cora. Learn more about how we work to ensure a fulfilling implementation with you.
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Customer Success Team
We offer three levels of customer success packs to ensure that every customer has the coverage they need when they need it the most.
For a support plan that fits your needs
Customer success is our #1 priority at Cora. That’s why we have a Customer Success Team in place dedicated to helping you achieve best-practice PPM and to ensure you get measurable ROI with your Cora implementation. That’s why you’ll get a support plan that fits your needs, including online guidance, support, training and other technology offerings.
Success packs
Cora offers you three levels of customer success packs to ensure you have the coverage you need when you need it the most.
*Full details of private cloud hosting specifications and use cases are available on request.
Why upgrade your success plan?
Drive your user adoption
Achieve best-practice
Maximize ROI from your implementation of Cora PPM
Gain unrivalled insight from access to Cora SME masterclass workshops
Influence the Cora Roadmap by joining our innovation workshops
Solution Review Service
Cora’s Customer Success Team offer a recommended additional support offering for you: our solution review service.
This new offering involves a review of your existing implementation by our product specialists. They’ll provide you with detailed analysis and recommendations so you can enhance your users’ experience. The service will help to maximize your investment in our products by ensuring your organization is capitalizing from the full functionality set available to you.
Our solution review service for you includes:
- Analysis of current Cora PPM configuration
- Functionality review of current vs. supported version
- Usage audit
- Online user survey
- Stakeholder and key user interviews
- Product roadmap review
- Customized report and set of recommendations
Find out more
Enter your contact information below and our Customer Success Team will respond to your query as soon as possible.
Please note: Support queries should be logged via our Customer Portal.
Please note: Support queries should be logged via our Customer Portal.
