Key Account Director

Objectives of this role

• Represent our company, with a comprehensive understanding of our offerings
• Grow Cora’s mindshare, cross-pillar revenue, and share of wallet with the Key Account
• Understand the Key Account business requirements and develop ‘tailored’ Cora solutions
• Introduce Key Account to Cora solutions & products that match known and potential business needs
• Successfully establish the Key Account as a positive Reference Account
• Demonstrate measurable progress towards a Cora first solution relationship

General Responsibilities

• Assist in the development of short, medium, and long-term plans to achieve strategic objectives.
• Regularly interact across functional areas with senior management or executives to ensure Key Account business unit objectives are met.
• Overall responsibility for assigned accounts, managing renewals, new license sales, and professional services sales.

Daily and Monthly Responsibilities

• Develop and implements a comprehensive strategy multi-year strategic account plan for the Key Account to meet or exceed customer objectives and maximize Cora’s opportunities across all products and product lines. Revise the account strategy and plan to ensure they fit the continuously changing key account needs and priorities.
• Direct the Cora team around the execution of the strategy and plan by coordination and leadership of activities across the different pillars and other organizations and partners.
• Influence and lead strategic planning efforts within sales, product, consulting, and support pillars to ensure Key Account requirements are represented.
• Manage the interface between the Key Account and Cora personnel (including all sales, product specialists, consulting, support, channels, and corporate functions) to ensure an effective alignment model and communications, and reporting cadence.
• Articulates both Cora and Key Account value proposition to C-level management within both Cora and the Key Account.
• Gain agreement with Customers around key workstreams aligned with their key business transformations and imperatives
• Create a quarterly business review cadence with KA Sponsors to track our progress on aligned focus areas/work streams and other interactions.
• Maintain regular communications with the worldwide core sales team and extended worldwide account team across all relevant Cora pillars and divisions, through regular team calls and online collaboration.
• Facilitate regular progress meetings with key customer executives and sponsors to validate our progress and plans.
• Obtain input and participation from the assigned Cora Executive Sponsor(s) for the key account on a regular, scheduled basis.
• Owns escalation issues for the Key Account on a worldwide basis and drives those escalations to closure while creating a high level of customer satisfaction for the Key Account and a win-win environment for the Cora resources involved in the day-to-day operation of the Key Account.
• Develop and execute an interaction plan to address the executive suite, line of business organizations, and IT, leveraging all Cora resources and subject matter experts, executives, and thought-leaders as needed to provide value to the customer.
• Build relationships with the customer’s executive team, earning a reputation as one of the Customer’s trusted business advisors.
• Demonstrate a high level of business acumen and thorough understanding of the customer’s business, organization, strategy, and financial position.
• Demonstrate value- and trust-based selling skills with a deep understanding of the customer’s needs and Cora’s capabilities.
• Navigate Cora to identify, acquire and coordinate a team of critical resources needed to address customer needs.
• Integrate Cora in front of the customer providing a “one face, one Cora” strategy for the customer.
• Understand Cora’s strategies and how these translate into solutions that address customer needs.
• Maintain a thorough understanding of the customer’s industry, including trends, business processes, financial measurements and performance indicators, and key competitors.

Skills and Qualifications

• Bachelor’s degree in marketing or business administration
• 7+ years of sales, key account management, or sales management experience within the technology industry.
• Proven track record of success in the sales cycle from plan to close
• Excellent written and verbal communication skills, with the ability to present to both large and small audiences effectively.
• The ability to influence thinking or gain acceptance of others in sensitive situations is also important.
• Strong quantitative, analytical, and conflict resolution abilities, with a record in resolving customer satisfaction issues.
• Superb leadership ability
• Strong negotiation skills, particularly in the areas of price, related concessions, and terms and conditions.
• Ability to travel at least 50% of the time, including international as required Skills and Qualifications

Preferred Qualifications

• Experience selling to C-Suite of Fortune 2000
• Knowledge of Project Portfolio Management solutions, ERP, or Workforce Planning SaaS solutions
• Industry domain expertise; Aerospace, Engineering, Construction, Hi-Tech Manufacturing

Benefits

• You will be rewarded with a competitive salary and commission scheme.
• We offer flexible working options, pension
• We have progressive learning and development policies and support employees in this area.
• We encourage team events, run wellness initiatives, and are committed to our local community and local charities.
• Opportunities to travel (when possible) are available for those interested in seeing more of the world while also working to deliver for our clients.

How to Apply

To apply for this role please submit a copy of your CV via our BambooHR page. If you have any questions about the role, feel free to contact us at careers@corasystems.com , or on any of our social channels. This position is open only to candidates eligible to live and work in the UK.

Note: Cora Systems is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans’ status, age, or any other characteristic protected by law.

At Cora, we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

Cora Systems do not require the assistance of third-party recruitment agencies at this time and will not accept unsolicited responses nor assignments without prior contractual arrangements.

About Cora

Our story:

Founded in Ireland in 1999, Cora has long since established itself as a global leader in enterprise project and portfolio management software solutions. We partner with global organizations and government agencies to supercharge their journey from strategy and planning to execution and delivery.

Our culture:

At Cora, we put our customers front and center. We take ownership and we take personal initiative to bring about positive results. We grow and develop ourselves and our colleagues.

We have a positive, can-do attitude. We are ambitious, with contagious energy and a collaborative spirit. We treat everybody with respect, always. We are curious, we step off the path and defy convention. Above all else, we insist on being true to ourselves.

Visit our Careers page to learn more about life at Cora – much more than just a job.