Documentation Specialist

Are you experienced in Documentation and Technical Writing and looking for an exciting new challenge?

Then this role could be for you. Our Documentation Specialist vacancy is a key role in our Client Success Team. The ideal candidate will be a strong self-starter and will report directly to the Head of our Client Success Team, who will provide guidance and support.

  • Job Type: Full-time, Permanent Contract
  • Location: Cora Systems HQ, Carrick on Shannon, Co. Leitrim
  • Required Education: Bachelor’s Degree 
  • Required experience: 2+ years

Role Description:

  • Work as part of the Client Success Team 
  • Responsible for the writing, distribution, collection, and storage and maintenance of Cora product documentation in conjunction with releases of our product.
  • Production of Training Materials, Help Files, How-to Guides and associated Digital Media.
  • Establish documentation templates.
  • Recommend improvements to the documentation process, including identifying best practices.
  • Perform other documentation support functions as required.

Candidate Experience

The ideal candidate will have:
  • 2-4 Years’ experience in writing/editing IT Software documents.
  • Excellent communication (oral and written) skills.
  • Well-developed people skills with a manner to build strong working relationships.
  • A Relevant third level Degree.
  • Attention to detail, with an ability to see the bigger picture.
  • A positive outlook and constructive style.
  • Professional personality with a “getting things done” attitude.

Required Technical Experience

  • Highly Computer literate, with MS Office (Word, Excel)
  • Familiarity with MadCap Flare or similar
  • Familiarity with Camtasia or similar multimedia authoring tools

Extras (An advantage)

  • Working knowledge of WordPress
  • Familiar with Project Management concept

What's life at Cora like?

Cora Systems has the feel and drive of a start-up as we have a fun and hardworking culture plus a diverse workforce. We have been in business for 20 years and we have a very strong and loyal customer base. Wanting to increase our foot print in the market we are going through an intense growth phase at the moment which leads to this fantastic opportunity for anyone that wants to join a vibrant team and help create market-leading award winning software.

To see what life at Cora is like check visit corasystems.com/careers, which includes links to “Day in the Life” Videos and Blogs.

If you require further information or if you would like to be considered for the position please email careers@corasystems.com. Note: Cora Systems do not require the assistance of third party recruitment agencies at this time.
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