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Cloud Operations and Support Engineer (USA)

Are you experienced in monitoring, managing, and troubleshooting public cloud-based infrastructure for internal and external customers?

Life at Cora

What is it like to work at Cora? Here’s what our team has to say:


The company is seeking to hire a Cloud Operations and Support Engineer who will report directly to the Head of Infrastructure to ensure the cloud platform is always stable and performant. The Cloud Operations and Support Engineer will help administer and monitor Cora’s cloud based infrastructure (AWS/AZURE) including Databases, Virtual Machines, Virtual Networks, Storage, Backup, etc. The role will focus on supporting internal and external customers by monitoring, managing and troubleshooting Public Cloud based infrastructure.

This is a key role with the following responsibilities and tasks, but this list is not exhaustive

  • Participate in Cloud operations and support on a day-to-day basis maintaining continuous availability, durability, scale and up time of the platform as well as services/applications.
  • Troubleshooting, debugging and contributing to the Platform Engineering team in day-to-day activities
  • Leverage monitoring tools to aid observability, identification and resolution of incidents that occur on the platform
  • Virtual Machine Administration (Windows Server and SQL Server)
  • Identify application patterns and analytics in support of better service level objectives
  • Design self-healing and resiliency patterns

The successful candidate must demonstrate

  • Proven experience in Cloud Operations, Support, and Maintenance for any of the Public Clouds
  • Should have working knowledge of Public Cloud, Virtualization, Windows servers, Database and Networking concepts.
  • Strong Azure experience using PaaS and Cloud Native offerings. Experience with other cloud providers beneficial.
  • Experience with MS SQL Server/Windows Server/IIS administration
  • Experience with monitoring tools like Azure Monitor, Prometheus, Splunk, ELK etc.

The ideal candidate

We have a strong company culture of openness and transparency. We aim for a fun working environment where our people enjoy their work and strive to do their very best for our clients and the business.

The ideal candidate for this role will be a strong self-starter with the following attributes:

  • Excellent communication (oral and written) skills
  • Well-developed people skills, capable of building strong working relationships
  • Attention to detail combined with an ability to see the bigger picture
  • Ability to analyse and look for root cause and arrive at appropriate solutions
  • Demonstrate ability to work independently in a production environment with focus on critical outcomes for business support.
  • 5 Years’ experience operating within a multi-disciplined product and services organisation with subject matter expertise in cloud platforms and monitoring.
  • Familiar with Project Management concepts


  • You will be rewarded with a competitive salary
  • We offer flexible working, 401K Matching, and a contribution towards health insurance.
  • We have progressive learning and development policies and every Cora employee is granted an annual allowance of $3,000 and five days per annum to focus on professional development.
  • We encourage team events, run wellness initiatives, and are committed to our local community and local charities.
    Opportunities to travel (when possible) are available for those interested in seeing more of the world while also working to deliver for our clients.

How to Apply

To apply for this role please submit a copy of your CV via our BambooHR page.

If you have any questions about the role, feel free to contact us at or via any of our social channels.

This position is open only to candidates eligible to live and work in the US.

Note: Cora Systems is an Affirmative Action-Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veterans’ status, age, or any other characteristic protected by law.

At Cora, we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more.

Cora Systems do not require the assistance of third-party recruitment agencies at this time and will not accept unsolicited responses nor assignments without prior contractual arrangements.

About Cora

Our story:

Founded in Ireland in 1999, Cora has long since established itself as a global leader in enterprise project and portfolio management software solutions. We partner with global organizations and government agencies to supercharge their journey from strategy and planning to execution and delivery.

Our culture:

At Cora, we put our customers front and center. We take ownership and we take personal initiative to bring about positive results. We grow and develop ourselves and our colleagues.

We have a positive, can-do attitude. We are ambitious, with contagious energy and a collaborative spirit. We treat everybody with respect, always. We are curious, we step off the path and defy convention. Above all else, we insist on being true to ourselves.

Visit our Careers page to learn more about life at Cora – much more than just a job.